Refund Policy

Refund Policy for One India Trip

At One India Trip, we strive to ensure that our customers have a seamless and enjoyable travel experience. We understand that circumstances may arise that necessitate changes to your travel plans, and we aim to accommodate such situations to the best of our ability. Therefore, we have established the following refund policy:

1. **Cancellation by Customer:**
– If you need to cancel your booking for any reason, you must notify us in writing via email or through our customer service hotline.
– Cancellation charges may apply depending on the timing of your cancellation and the terms of your booking. These charges will be communicated to you at the time of booking and may vary depending on factors such as the type of trip, accommodation, and transportation arrangements.
– Refunds, if applicable, will be processed according to the terms outlined below.

2. **Refund Process:**
– Once we receive your cancellation request, we will review it and determine the applicable refund amount based on our cancellation policy and any relevant terms and conditions.
– Refunds will be issued using the same method of payment used for the original booking unless otherwise specified.
– Please note that processing times for refunds may vary depending on the payment method and financial institution involved. We will make every effort to process refunds in a timely manner.

3. **Cancellation by One India Trip:**
– In the event that One India Trip cancels a trip or tour for any reason, including but not limited to insufficient bookings, adverse weather conditions, or circumstances beyond our control, customers will be entitled to a full refund of the amount paid for the canceled trip.
– We will notify affected customers as soon as possible in the event of a trip cancellation and provide instructions for obtaining a refund.

4. **Unused Services:**
– No refunds will be provided for any unused portion of a trip or tour once it has commenced unless otherwise specified in the booking terms and conditions.

5. **Modification or Rescheduling:**
– If you need to modify or reschedule your trip, please contact us as soon as possible. Changes may be subject to availability and additional charges, depending on the nature of the modification and the terms of your booking.

6. **Force Majeure:**
– One India Trip shall not be liable for any failure or delay in performing its obligations under these terms and conditions if such failure or delay is due to circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, civil unrest, or government actions.

7. **Contact Us:**
– If you have any questions or concerns about our refund policy or need assistance with canceling or modifying your booking, please don’t hesitate to contact our customer service team. We are here to help and ensure that your travel experience with One India Trip is as smooth and enjoyable as possible.

Please note that this refund policy is subject to change without prior notice. We recommend reviewing the most up-to-date version of our refund policy before making any bookings or cancellations.