⚠️Stay Alert!⚠️ Scammers, Imposters, and Cyber Criminals are using reputed company names and fake itineraries to sell helicopter tickets and yatra packages to Kedarnath Ji / Other Dham or pilgrimage packages via social media. They even share fake employee IDs and bank account details, tricking pilgrims into losing money and sensitive information.🔒 One India Trip strongly recommends making payments only to official company accounts and always book packages / helicopter tickets from official websites only..🚁 Please note: Only tickets purchased via the official heli booking websites are genuine.🚫 Avoid searching for helicopter tickets on social media to protect your personal details and money.📢 If you encounter such fraud, please report it to Cybercrime or visit your nearest police station.❗One India Trip will not be liable for any such loss.🙏 Stay Safe, Stay Alert!🙏..........⚠️सतर्क रहें!⚠️धोखेबाज़, नकली एजेंट और साइबर अपराधी प्रतिष्ठित कंपनियों के नाम और नकली यात्राएं दिखाकर केदारनाथ जी / अन्य धाम यात्रा के लिए हेलीकॉप्टर टिकट सोशल मीडिया पर बेचने की कोशिश कर रहे हैं। ये लोग फर्जी कर्मचारी आईडी और बैंक विवरण साझा करके यात्रियों को ठग लेते हैं। 🔒 One India Trip की सिफारिश है कि केवल ऑफिशियल कंपनी अकाउंट में ही भुगतान करें और हमेशा आधिकारिक वेबसाइट से ही बुकिंग करें। 🚁 कृपया ध्यान दें: केवल सरकारी हेलीकॉप्टर बुकिंग वेबसाइटों से खरीदे गए टिकट ही वैध होते हैं।🚫 सोशल मीडिया पर हेलीकॉप्टर टिकट खोजने से बचें, इससे आपकी व्यक्तिगत जानकारी और पैसे की सुरक्षा होगी। 📢 यदि आप किसी धोखाधड़ी का सामना करें, तो साइबर क्राइम में शिकायत करें या अपने नजदीकी पुलिस स्टेशन में रिपोर्ट करें। ❗One India Trip ऐसी किसी भी हानि के लिए ज़िम्मेदार नहीं होगा।🙏 सुरक्षित रहें ,सतर्क रहें!🙏
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  2. Cancellation & Refund Policy

Cancellation & Refund Policy

1. Cancellation by the Customer

Domestic Travellers

  • More than 30 days before departure: 75% refund of the total package cost, minus processing fees.

  • 15 to 30 days before departure: 50% refund of the total package cost.

  • 7 to 14 days before departure: 25% refund of the total package cost.

  • Less than 7 days before departure: No refund will be provided.

International Travellers

  • More than 30 days before departure: 75% refund of the total package cost, minus processing fees.

  • 15 to 30 days before departure: 45% refund of the total package cost.

  • 7 to 14 days before departure: 20% refund of the total package cost.

  • Less than 7 days before departure: No refund will be provided.

2. Cancellation by One India Trip

In rare cases where One India Trip cancels a trip:

  • Full Cancellation (both Domestic & International):

    • 100% refund or rescheduling option will be provided in case of cancellations due to unavoidable situations like natural disasters, weather disruptions, or government-imposed restrictions.

  • Partial Cancellation:

    • If cancellation is due to Force Majeure events beyond our control (e.g., political unrest, pandemics), a partial refund will be issued after deducting applicable charges such as GST and transaction fees.

3. Refund Policy

  • Refunds will be processed within 7-14 business days from the date of the cancellation request.

  • Refunds will be credited to the original mode of payment used during booking.

  • Non-refundable charges include processing fees, convenience charges, and bank transaction costs.

  • Partial cancellations (e.g., one person from a group booking) will be evaluated individually.

4. No-Show & Early Departure Policy

  • No-Show: If a customer fails to appear for the trip without prior notification, no refund will be issued.

  • Early Departure: If a traveler voluntarily leaves the tour before its completion, no refund will be issued for unused services.

5. Rescheduling & Modifications

Domestic Travelers

  • Date change requests must be submitted at least 20 days before departure.

  • Rescheduling is subject to availability and may involve additional charges.

  • Requests must be sent via email to info@oneindiatrip.com or coordinated with your booking agent.

International Travelers

  • Date change requests must be made at least 25 days before departure.

  • Rescheduling is subject to availability and may involve additional charges.

  • Requests must be emailed to info@oneindiatrip.com.

Note: Reschedule confirmation is subject to feasibility and final approval by One India Trip.

6. Special Circumstances

  • In case of medical emergencies or unavoidable personal situations, refund/rescheduling requests will be considered on a case-by-case basis.

  • Supporting documents (e.g., doctor’s certificate, hospital records) may be required.

7. Charter Aviation Packages – Terms & Conditions

Applicable Laws

  • All helicopter and air-based tours are governed under the Carriage by Air Act, 1972 and as per regulations laid out by the Ministry of Civil Aviation.

COVID-19 Regulations

  • Passengers must adhere to government-mandated COVID guidelines. Non-compliance may lead to denial of boarding without refund.

Baggage and Fitness Guidelines

  • Only 5 kg luggage per person is allowed in helicopters.

  • Passengers should be medically fit, and it is advised to carry oxygen bottles and woolen clothes.

  • Fitness certificate from a doctor is recommended.

  • Network connectivity is limited in remote areas; BSNL and Jio are usually available.

Booking & Weight Policy

  • Accurate body weight must be provided at booking. Any discrepancies may lead to cancellation without refund.

  • Max weight limit for helicopters: 450 kg total (for 6 passengers).

  • Infants under 2 years (below 12 kg) travel free; all others are considered full fare.

Accommodation and Additional Charges

  • Accommodation at remote sites may be basic.

  • Excess baggage charges and extra ferry flights in emergencies will be the responsibility of the passengers.

Weather Disruptions & Rescheduling

  • In case of bad weather, darshan may be attempted the next day.

  • If a dham cannot be visited due to weather, ₹20,000 per dham per seat will be refunded.

  • Rescheduling due to weather is subject to availability and 20% reschedule charge applies if requested more than 15 days in advance.

  • Less than 15 days: treated as new booking; no refund from old booking.

Cancellation (Aviation Bookings)

  • Up to 30 days before journey: 45% cancellation charge.

  • Up to 20 days before journey: 75% cancellation charge.

  • Less than 14 days: No refund.

  • No-show: No refund.

  • 25% service charge + utilized services will be applicable on top of these charges.

Insurance & Liability

  • One India Trip does not provide travel insurance. Guests must make their own arrangements.

  • All baggage and personal belongings are the responsibility of the guest.

8. Payment Terms

  • 50% of the package cost is required at the time of booking.

  • The remaining 50% must be paid 15 days before the departure date.

  • Guests can only travel after completing full payment.

9. Jurisdiction

  • All disputes are subject to the jurisdiction of Delhi courts.