Privacy Policy for One India Trip
Last Updated: April 8, 2024
At One India Trip, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our website, mobile application, and services.
1. Information We Collect:
1.1. Personal Information:
– When you use our services, we may collect personal information such as your name, email address, phone number, and billing information.
– We may also collect information you provide when you register for an account, make a booking, participate in surveys or promotions, or contact customer support.
1.2. Non-Personal Information:
– We may collect non-personal information such as your IP address, browser type, operating system, and demographic data. This information is used to analyze trends, administer the site, and track user movements on our platform.
1.3. Cookies and Tracking Technologies:
– We use cookies and similar tracking technologies to enhance your experience on our platform. These technologies allow us to personalize content, analyze site traffic, and improve our services. You can control cookies through your browser settings, but please note that disabling cookies may affect the functionality of the website.
2. How We Use Your Information:
2.1. To Provide Services:
– We use your personal information to fulfill bookings, process payments, and provide customer support.
2.2. Communication:
– We may use your contact information to send you transactional emails, service-related announcements, and marketing communications. You can opt out of marketing communications at any time by following the unsubscribe instructions included in the emails.
2.3. Improving Our Services:
– We analyze user data to improve our website, products, and services, and to develop new features and offerings.
3. Information Sharing:
3.1. Service Providers:
– We may share your information with trusted third-party service providers who assist us in operating our platform, conducting business, or servicing you. These service providers are contractually obligated to use your information only for the purposes specified by us and in accordance with this Privacy Policy.
3.2. Legal Compliance:
– We may disclose your information if required by law, regulation, or legal process, or if we believe that disclosure is necessary to protect our rights, property, or safety, or that of others.
4. Data Security:
4.1. We implement security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Third-Party Links:
5.1. Our platform may contain links to third-party websites or services that are not owned or controlled by us. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.
6. Children’s Privacy:
6.1. Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to remove that information from our systems.
7. Changes to this Privacy Policy:
7.1. We reserve the right to update or modify this Privacy Policy at any time. We will notify you of any changes by posting the new Privacy Policy on this page. Your continued use of our platform after any modifications indicate your acceptance of the changes.
8. Contact Us:
8.1. If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at info@oneindiatrip.com.
By using our platform, you consent to the terms of this Privacy Policy.
Privacy Policy
Last Updated: 15 October 2026
At One India Trip (“we”, “our”, “us”), accessible through www.oneindiatrip.com, we respect the privacy of our visitors and customers. We are committed to handling personal information responsibly and explaining how information is collected, used, stored and shared when you visit our website, submit an enquiry or use our travel-related services.
By accessing our website or using our services, you acknowledge this Privacy Policy. Where consent is required by applicable law, we will seek it before processing your personal information for the relevant purpose.
1. Information We Collect
Depending on how you interact with our website and services, we may collect the following information:
Personal Information
- Name and contact details, including mobile number and email address.
- Travel preferences, destination choices, travel dates and number of travellers.
- Information submitted through enquiry forms, contact forms or WhatsApp.
- Details required to coordinate a tour, hotel reservation, transportation or other travel service.
Booking Information
If you make or request a booking, we may collect information such as passenger names, arrival and departure details, accommodation preferences and other information necessary to arrange your requested travel services.
Payment Information
Where payments are accepted through our website or an authorised payment provider, payment-related information may be processed to complete and verify the transaction. Card numbers, banking credentials and other sensitive payment details are generally handled by the relevant payment provider rather than stored directly by us, where the payment integration supports this arrangement.
Technical Information
When you visit our website, certain technical information may be collected, including IP address, browser type, device information, pages visited, referral source and basic website usage data. This may be collected through server logs, cookies or analytics tools, where enabled.
2. How We Use Your Information
We may use the information collected for the following purposes:
- To respond to enquiries and provide information about our tour packages.
- To prepare itineraries, quotations and customised travel plans.
- To process and manage bookings and travel arrangements.
- To coordinate with hotels, transport operators, guides and other relevant travel service providers.
- To communicate booking confirmations, updates, changes or important travel information.
- To process payments, refunds and transaction-related requests, where applicable.
- To improve our website, customer service and travel offerings.
- To prevent fraud, protect website security and resolve disputes.
- To meet applicable legal, accounting and regulatory obligations.
- To send promotional messages or travel offers where permitted by applicable law and, where required, with your consent.
We will use personal information for the purposes explained in this policy or for other purposes disclosed to you and permitted by applicable law.
3. Sharing of Information
One India Trip does not sell customers’ personal information as a commercial product.
We may share relevant information with the following parties when necessary:
- Hotels and accommodation providers: To arrange or manage reservations.
- Transport operators and drivers: To coordinate pickups, transfers and sightseeing.
- Tour operators, guides and activity providers: To deliver the services requested.
- Payment service providers: To process payments, refunds and related transactions.
- Technology and website service providers: To maintain our website, enquiry systems, hosting, security and communication services.
- Legal or government authorities: Where disclosure is required by law or necessary to respond to valid legal requests.
We aim to share only the information reasonably necessary for the relevant purpose. Third-party service providers may process information according to their own privacy policies and applicable obligations.
4. Cookies and Similar Technologies
Our website may use cookies and similar technologies to support essential website functions, remember preferences, understand website traffic and improve the visitor experience.
Where analytics, advertising or other non-essential cookies are used, applicable consent requirements will be followed.
You can manage cookies through your browser settings. Disabling certain cookies may affect some website functions.
5. Data Security
We take reasonable measures designed to protect personal information against unauthorised access, disclosure, alteration, loss or misuse.
These measures may include access restrictions, appropriate technical safeguards and the use of reputable service providers. However, no website, electronic transmission or storage system can be guaranteed to be completely secure.
If a personal data breach occurs, we will take appropriate steps in accordance with applicable legal requirements.
6. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including managing enquiries and bookings, maintaining business records, resolving disputes and complying with legal obligations.
When information is no longer required, we will take appropriate steps to delete it or otherwise handle it in accordance with applicable law, subject to any lawful retention requirements.
7. Your Privacy Rights
Subject to applicable law, you may have the right to:
- Request information about the personal data we process about you.
- Request correction or updating of inaccurate information.
- Request deletion of personal information where legally applicable and where retention is no longer necessary.
- Withdraw consent for processing activities that rely on your consent.
- Raise a privacy-related concern or complaint with us.
Withdrawing consent does not affect processing already lawfully carried out before withdrawal. We may also need to retain certain information where required by law or necessary to complete or document a transaction.
To submit a request, please contact us using the details provided in the Contact Us section below. We may need to verify your identity before acting on a request.
8. Third-Party Websites and Services
Our website may contain links to third-party websites, booking services, maps, payment gateways or other external platforms.
We do not control the privacy practices of independent third parties. We encourage you to review their privacy policies before submitting personal information through their services.
9. Children's Privacy
Our website and travel services are primarily intended for adults making travel enquiries and bookings. Where a booking involves a child, information necessary for the travel arrangement may be provided by the child's parent or lawful guardian.
We will handle children's personal data in accordance with applicable legal requirements, including any required parental consent and safeguards.
10. Promotional Communications
Where permitted by applicable law, we may use your contact details to share relevant travel offers, destination information or updates.
You may request to stop promotional communications by using an available unsubscribe option or contacting us directly. Even after opting out, we may still send essential communications relating to an existing enquiry, booking, payment or service.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, website functionality, business practices or applicable legal requirements.
The revised policy will be published on this page with an updated “Last Updated” date. We encourage visitors to review this page periodically.
12. Contact Us
If you have any questions, concerns or requests relating to this Privacy Policy or the handling of your personal information, please contact us:
Business Name: One India Trip
Website: https://www.oneindiatrip.com
Email: info@oneindiatrip.com
Phone: +91-9711123890
Registered Address: Shop No-3, JMD Apartment, Near Panchkula Bhawan, Haripur Kalan, Haridwar, Dehradun, Uttarakhand – 249411
Branch Office: Office No. A412-E, 4th Floor, Tower-A, Spectrum Mall, Phase-1, Sector-75, Noida (UP) - 201301
We will review and respond to privacy-related requests in accordance with applicable law.
Contact Us 
