Payment Policy

Payment Policy

One India Trip

Website: https://www.oneindiatrip.com

Last Updated: 15 October 2026

At One India Trip, we aim to make the payment process simple, transparent and convenient for our customers. This Payment Policy explains the payment terms applicable to tour packages, travel arrangements and booking services offered through our website and authorised representatives.

By confirming a booking with One India Trip, the customer agrees to the payment terms outlined below.

1. Tour Package Payment Terms

For standard tour packages offered by One India Trip, the following payment schedule applies:

  • 50% Advance Payment: Customers must pay 50% of the total package cost at the time of booking confirmation.
  • Remaining 50% Payment: The balance amount must be paid at least 15 days before the scheduled travel date.

Bookings made within 15 days of the travel date may require full payment at the time of confirmation, depending on the booking requirements and supplier conditions.

A booking will be considered confirmed only after the required advance payment has been received and the booking confirmation has been communicated by One India Trip.

2. Flight and Train Bookings

For flight and train ticket bookings arranged through One India Trip, 100% payment is required in advance before tickets are booked or issued.

Flight and train fares, seat availability and applicable charges may change until the booking is completed. Ticket issuance is subject to availability and the relevant airline, railway and booking-provider rules.

Any cancellation, rescheduling, refund or amendment involving flight or train tickets will be governed by the applicable carrier's rules and the relevant booking conditions.

3. Payment Methods

Customers may make payments using the payment methods officially communicated or made available by One India Trip.

Available payment methods may include bank transfers, UPI and authorised online payment gateways, subject to availability.

Customers should make payments only through the official payment channels provided by One India Trip. A payment receipt or transaction reference should be retained for future communication.

4. Official Payment Channels and Bank Account Policy

All payments for bookings made with One India Trip must be transferred only to the company's official current bank account specified below or through another payment channel officially authorised by the company in writing.

Official Bank Account Details

Account Name: One India Trip

Bank Name: HDFC Bank

Account Number: 5020-0088-1379-18

IFSC Code: HDFC0005481

SWIFT Code: HDFCINBBXXX

Account Type: Current Account

Bank Branch Address: Ground Floor, Bhagirath Sale House, Saptatishi Chungi, Near Police Check Post, Bhupatwala, Haridwar, Uttarakhand, India

Important Payment Instructions

  1. Customers must make payments only to the official company bank account listed above or through a payment channel officially authorised by One India Trip.
  2. Payments made to any personal bank account, employee, individual, agent or third party that has not been expressly authorised by One India Trip in writing will not ordinarily be recognised as payments made to the company.
  3. One India Trip shall not be responsible for payments transferred to unauthorised accounts or individuals, except where the company confirms the payment in writing or responsibility arises under applicable law.
  4. Customers should verify the beneficiary name and bank details before transferring money. If anyone provides different bank details or requests payment to a personal account, customers should verify the request directly with One India Trip through its official contact channels.
  5. A booking will be treated as paid only after the funds have been received and verified in the company's authorised account or payment channel. Booking confirmation will be issued accordingly.
  6. If the company's bank details change, customers must verify the updated details through an official company communication before making payment.

5. Payment Confirmation

Customers are requested to share valid payment confirmation or transaction details when necessary.

One India Trip will verify the payment before confirming the relevant booking or proceeding with travel arrangements. A payment initiation screenshot alone may not be treated as proof of successful payment if the amount has not been received or verified.

6. Delayed or Outstanding Payments

The customer is responsible for making payments within the agreed deadlines.

If the balance payment is not received by the specified due date, One India Trip may issue a reminder and, subject to the booking terms and applicable law, may need to hold, modify or cancel the arrangements where suppliers cannot retain the booking without payment.

Any resulting cancellation charges or supplier costs will be handled in accordance with the applicable Cancellation and Refund Policy and the confirmed booking terms.

7. Hotel, Transport and Other Travel Services

Hotel reservations, vehicle arrangements, sightseeing activities, permits and other travel services may be subject to specific payment deadlines or advance-payment requirements imposed by the relevant supplier.

Where a particular service requires different payment terms, those terms will be communicated to the customer before the booking is confirmed. Supplier-specific conditions may apply in addition to this general Payment Policy.

8. International Bookings and Currency

For international customers or bookings involving foreign currencies, the accepted currency, payment method and applicable transaction conditions will be communicated before payment.

Currency conversion rates, bank charges, foreign transaction fees or payment-provider charges may vary according to the payment method and the relevant financial institution. Any applicable additional charges will be disclosed where known and required by law.

International payments are subject to the applicable banking, payment-provider and regulatory requirements.

9. Taxes and Additional Charges

The package quotation or invoice will specify applicable taxes and the services included in the quoted price.

Any additional services, upgrades, personal expenses or changes requested by the customer after confirmation may incur extra charges. Such charges will be communicated before they are applied, where reasonably practicable.

10. Cancellations and Refunds

Payments, cancellations and refunds are subject to the One India Trip Cancellation and Refund Policy, along with any applicable airline, railway, hotel or other supplier conditions.

Payment of an advance does not automatically guarantee a full refund if a booking is cancelled. The applicable refund amount, deductions and processing timelines will depend on the confirmed booking terms and relevant cancellation conditions.

Please refer to the Cancellation and Refund Policy published on our website for complete details.

11. Payment Disputes and Assistance

If you believe that a payment has been made incorrectly, duplicated or not reflected in your booking, please contact One India Trip with the transaction reference and relevant booking details.

We will review the information and coordinate with the relevant payment provider or supplier where necessary.

12. Changes to This Policy

One India Trip may update this Payment Policy to reflect changes in its services, payment methods, supplier requirements or applicable legal obligations.

The revised policy will be published on this page with an updated date. The payment terms communicated and accepted for a confirmed booking will be considered alongside the applicable booking conditions and law.

13. Contact Us

For payment-related queries or assistance, please contact:

Business Name: One India Trip

Website: https://www.oneindiatrip.com

Email: info@oneindiatrip.com

Phone: +91-9711123890

Registered Address: Shop No-3, JMD Apartment, Near Panchkula Bhawan, Haripur Kalan, Haridwar, Dehradun, Uttarakhand – 249411

Branch Office: Office No. A412-E, 4th Floor, Tower-A, Spectrum Mall, Phase-1, Sector-75, Noida (UP) - 201301

Our team will assist you with payment confirmation, outstanding balances and other booking-related payment queries.

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